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Civitek delivers technology solutions designed specifically for Florida Clerks of Court and Comptrollers. Our platforms help offices operate more efficiently, safeguard sensitive data, and provide secure, convenient services to the public.
From payment processing and case management to statewide data sharing and court access systems, Civitek solutions are built to meet the operational, compliance, and service needs of Florida’s court system—today and into the future.
Tailored payment solutions for your office include:
CLERICUS™ is a Florida-based Case Maintenance System developed specifically for Clerks of the Court, supporting efficient case processing, compliance, and daily court operations.
CLERICUS™ Official Records Indexing (ORI) provides tools to securely manage, index, and monitor official records, helping Clerk offices maintain accuracy and accessibility.
JuryFlex is a web-based Jury Management System certified by the Florida Supreme Court, designed to streamline juror communication, selection, and management.
The Traffic Citation Accounting Transmission System (TCATS) enables Clerks of Court to electronically transmit citation, disposition, and D6 data to FCCC–Civitek, supporting accurate and timely reporting.
FCCC-Civitek.
The eCLERC application is used by all 67 Florida Clerks of Court and provides a secure network and application for payment processing and recordkeeping for child support cases statewide.
Governed by the Florida Courts E-Filing Authority, the Florida Courts E-Filing Portal serves as a single, statewide access point connecting thousands of users to Florida’s court system.
The Comprehensive Case Information System (CCIS), offered by Florida’s Clerks of Court, provides a secure, single point of access for statewide court case information.
PayPoint™ is an over-the-counter point-of-sale solution that supports secure credit and debit card payments, including EMV transactions and digital wallet payments such as Apple Pay® and Google Pay®.
PayChoice™ is an advanced online payment portal designed to simplify the management and processing of court-related payments through a secure, user-friendly experience.
telePayIVR™ is an interactive voice response (IVR) system that modernizes payment collection by allowing users to make payments securely through automated phone services.
PayNowLink™ is a flexible payment solution that enables secure payment processing through direct links embedded within webpages or online portals.
PayNowConnect™ provides a secure, convenient payment option designed to integrate directly with Clerk of Court systems, supporting efficient transaction processing and reconciliation.
PayKidz™ is a secure payment solution designed to support child support and juvenile-related payments, offering Clerk offices a controlled, compliant way to manage sensitive transactions.
The Help Desk serves as the first point of contact for Civitek customers, providing frontline support for IT and eCommerce services. The team handles initial inquiries, troubleshoots common issues, and ensures requests are properly routed for timely resolution.
The Service Desk delivers second-tier technical support, addressing more complex system issues and providing specialized assistance. This team works closely with customers to diagnose problems, implement solutions, and maintain system reliability.
The Resolution Team specializes in managing child support–related inquiries and complaints, with a primary focus on the State Disbursement Unit (SDU). This team works to research issues thoroughly, coordinate with stakeholders, and ensure accurate and timely resolution.
The Payment Processing Team supports over-the-phone credit and debit card payments, specializing in child support and traffic-related transactions. This team ensures payments are processed securely, accurately, and in compliance with applicable standards.
The Payment Processing Team is instrumental in facilitating over-the-phone credit card payments for customers, specializing in payments for child support and traffic cases.
The Technical Assistance Program (TAP) provides scalable technical support for Clerks of Court and local government entities. TAP offers access to dedicated systems and network engineers who deliver both remote and on-site assistance tailored to each customer’s operational needs.
The Collective is Civitek’s innovation team, focused on advancing the future of digital services for Clerks of Court. This team leads research, development, and modernization initiatives that transform complex challenges into practical, forward-looking solutions.
Coming soon, ClerkCentral is poised to redefine how Clerks’ offices interact with data, offering a customizable dashboard that transforms complex datasets into actionable insights.
